Who we are
Artgarve Culinary Affair is committed to protecting and respecting your privacy. This Privacy Policy outlines the information we collect from you, how we use that information, and the measures we take to safeguard your personal data when using our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide directly to us through our website, email, or other communication channels. This may include:
- Name, email address, phone number: To contact you about our services and respond to inquiries.
- Payment information: If applicable, for the purpose of processing deposits and payments.
- Event details: Information related to your event, including wedding dates, guest count, and specific dietary preferences.
2. Use of Information
We use the information collected for the following purposes:
- To provide you with the services you request, including private chef catering for weddings, events, and other culinary experiences.
- To manage your booking, confirm event details, and ensure proper preparation for your event.
- To process payments, including the required 50% deposit for confirming bookings and sourcing farm-to-table ingredients.
- To communicate with you about your event, send invoices, and provide customer support.
- To improve our services based on feedback and preferences.
3. Payment and Deposits
To confirm your booking, a 50% deposit is required. This deposit ensures that we can secure the necessary materials and ingredients for your event. The deposit is non-refundable, except in the case of cancellation within the terms outlined in our Cancellation Policy.
4. Data Security
We take the security of your personal information seriously and use appropriate physical, electronic, and managerial measures to protect it from unauthorized access, alteration, or disclosure.
5. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who assist in delivering our services, such as payment processors and event partners. These third parties are obligated to protect your information.
6. Cookies
Our website uses cookies to enhance your experience and analyze website traffic. Cookies are small data files stored on your device that help us provide a personalized experience and improve our website functionality. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccuracies in your personal data.
- Request the deletion of your personal data, subject to legal and contractual obligations.
If you wish to exercise any of these rights, please contact us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Artgarve Culinary Affair
Algarve, Portugal
Email: artgarve@gmail.com
Phone: +351937620821